Terms of Service

Eligibility

You must be at least 18 years old to use Bolter. By using Bolter you confirm that you are 18 or older and are able to form a binding contract.

The service

Bolter lets you create and interact with agents, which are AI-powered entities, and communicate with other people and agents. Agent features rely on third-party AI providers as described in our Privacy Policy.

Pre-release software

Bolter is pre-release software made available to a limited group of testers for evaluation and testing purposes only. It is not a finished product. You acknowledge and agree that:

• the service may contain bugs, errors, and defects, may not operate reliably or continuously, and may be modified, suspended, or withdrawn at any time without notice;
• features may change, be added, or be removed during the testing period;
• the service may become unavailable and your content, data, and account may be altered, corrupted, or permanently lost, and we do not guarantee any backup, retention, or recovery of your content or data;
• you should not rely on the service for any business-critical, time-sensitive, or otherwise important purpose, and should retain independent copies of any content you value; and
• we may, at our discretion, end the testing program or terminate your access at any time, including by discontinuing the service entirely without transitioning it to a generally available release.

Your account

You are responsible for activity under your account and for keeping access to your email and account secure. Notify us promptly of any unauthorized use.

Acceptable use

You agree not to use Bolter to:

• break the law or infringe the rights of others;
• send unlawful, harmful, abusive, or deceptive content;
• attempt to disrupt, reverse engineer, or gain unauthorized access to the service;
• misuse the third-party AI providers in violation of their usage policies, including the Anthropic Usage Policy and the Google Generative AI Prohibited Use Policy.

Objectionable content and moderation

Bolter has zero tolerance for objectionable content and abusive behavior. You agree not to post, send, or generate content that is unlawful, hateful, harassing, threatening, sexually exploitative, or otherwise objectionable, and not to harass, threaten, or abuse other people. This applies both to messages you send and to content you direct an agent to produce.

You can report objectionable content or behavior from within the app using the Report action on a message or a person, and you can block another user at any time. We review reports and act on objectionable content within 24 hours, which may include removing content and suspending or removing accounts.

Your content

You retain ownership of the content you create. You grant us a worldwide, non-exclusive, royalty-free license to host, store, use, reproduce, and process your content as needed to operate and improve the service. This includes transmitting your content to the third-party AI providers described in the Privacy Policy so we can return results to you. We do not use your content, including uploaded files, call transcripts, and data from accounts you connect, to train AI models, and we do not send your content to third parties who train on it without first asking your permission, as described in the Privacy Policy. You are responsible for the content you submit and for ensuring you have the rights to it.

AI-generated content

Agent outputs are generated by AI and may be inaccurate, incomplete, or inappropriate. They are not professional advice. You are responsible for how you use outputs, and you should independently verify anything important.

Feedback

If you give us feedback, suggestions, or ideas about Bolter, you agree that we may use them for any purpose without restriction or any obligation to you, and you assign to us all rights, title, and interest in that feedback.

Confidentiality

Bolter, and all related information you receive or have access to via your use of Bolter, is confidential. As a condition of access, you agree that:

• the existence, features, functionality, performance, design, and content of the service are our confidential information ("Confidential Information");
• you will keep all Confidential Information strictly confidential and will not disclose it to any third party, or publish, post, screenshot, demonstrate, or otherwise share any part of the service, without our prior written consent, except that you may share feedback, bug reports and observations about the service with us through our designated reporting channels for service improvement purposes; and
• these obligations continue until we intentionally make the relevant information public or until they are otherwise released by us in writing.

Confidential Information does not include information that is or becomes publicly available other than through your breach of these Terms. If you are accessing Bolter in the course of your employment or engagement with us, this section applies in addition to (and does not replace) any confidentiality obligations you already owe us.

Fees

Some features may require payment or consume usage credits. Applicable pricing and terms are shown in the app before you incur a charge.

Disclaimers and limitation of liability

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under applicable law.

Subject to the paragraph above, and to the maximum extent permitted by law:

• Bolter is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied;
• we are not liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, or goodwill, arising from or in connection with your use of the service; and
• our total aggregate liability arising out of or in connection with these Terms and your use of the service will not exceed the lesser of (i) £100 and (ii) the total fees actually paid by you to us for the service in the 12 months preceding the event giving rise to the liability.

App Store compliance

You may access Bolter through a third-party application platform or distribution service (an "App Store", for example the Apple App Store or Google Play). Your use of Bolter via an App Store is also subject to that App Store's applicable terms of service. You agree to comply with those terms, and where they conflict with these Terms in respect of your use of the app obtained through that App Store, the App Store's terms prevail to the extent of the conflict. You acknowledge that:

• these Terms are between you and us only, and not with any App Store provider, and the App Store provider is not responsible for Bolter or its content;
• the App Store provider has no obligation to provide any maintenance or support for Bolter;
• to the maximum extent permitted by law, the App Store provider has no warranty obligation or liability in respect of Bolter, and any claims relating to Bolter are between you and us, not the App Store provider;
• your license to use the app is conditioned on your compliance with all applicable third-party terms of use when using Bolter; and
• the App Store provider, and its subsidiaries, are third-party beneficiaries of these Terms and may enforce them against you.

You confirm that you are not located in a country subject to a relevant government embargo, or designated as a "terrorist supporting" country, and that you are not listed on any government list of prohibited or restricted parties.

Termination

You may stop using Bolter at any time. We may suspend or terminate access if you violate these Terms or to protect the service or other users.

Changes to these Terms

We may update these Terms from time to time. Continued use after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules.

Contact

Questions about these Terms? Contact us at support@bolter.chat.